Investigation of Pedestrian Accessibility to Railway System Stations in the Context of Sustainable Urban Development: The Case of Konya

Tram systems, which form the basis of sustainable transportation systems, are operated on specified trails according to their characteristics, and are less accessible than other types of wheeled transportation. In order to ensure sustainable urban development and to increase the efficiency of tram systems, it is necessary to take pedestrian accessibility into consideration in the planning of tram systems. The main purpose of the present research is developing suggestions to meet the passenger expectations for services offered in rail systems by evaluating the rail mass transportation systems and pedestrian transportation with the concept of accessibility to provide sustainable development in cities.The sample of the present research consists of tram stops in Konya city center. In order to define the quality of service and the problems encountered by the passengers on the pedestrian access to the tram stops, a survey questionnaire was conducted with those who preferred trams for their trips in addition to observations conducted in the sample area. Problems encountered in pedestrian accessibility in tram stops were defined with the results of the observations and the questionnaire findings, and suggestions were developed to provide sustainable urban development by improving the performance of tram lines.